THE EXPERIENCE BEHIND VALUESIGMA
ValueSigma was founded by Chandan Agrawal, a Certified Six Sigma Black Belt (CSSBB) from ASQ with more than 18 years of operational leadership experience across large banking and NBFC institutions in India.
Chandan has led national-scale service transformation across multiple verticals, driven retail lending journey improvements, and developed data-driven governance using DMAIC and AI-led automation.
These initiatives delivered measurable cost savings, improved turnaround times, strengthened service performance, and reduced customer escalations.
His entrepreneurial experience in the F&B and multiplex sector further sharpened his customer-first instincts and understanding of real-world business operations.
The precision, structured problem-solving, and execution discipline that drive results inside large institutions can create the same value for organizations that don’t have these capabilities in-house yet.
IMPACT AT A GLANCE